Alibaba.com 2026 Cross-Border E-Commerce Master Competition: AI Becomes the Core Drive for Taiwan’s SMEs to Connect with the Global Market
Alibaba.com, the global B2B cross-border e-commerce platform, held the "2026 Cross-Border E-Commerce Master Competition" in March 2026. Ten representative enterprises in AI application were selected from small and medium-sized enterprises (SMEs) across Taiwan, demonstrating that AI has become the core driving force for foreign trade enterprises to improve order efficiency and operational capabilities. To assist more Taiwanese enterprises in mastering AI foreign trade trends, Alibaba.com simultaneously announced the launch of the "Taiwan AI Foreign Trade 100-Enterprise Cultivation Plan," investing resources with a total value of NT$10 million to help 100 enterprises adopt AI tools, enhance cross-border customer acquisition capabilities, and expand into the global market.
Cheng Yi Enterprise utilizes Alibaba.com AI tools to establish a 24-hour automatic reply mechanism, expanding to more than sixty overseas markets. Provided by Alibaba.com
Liao Yi-chi, General Manager of Alibaba.com Taiwan, stated that AI is no longer just a bonus for improving efficiency, but a critical survival capability for whether enterprises can continue to receive orders. Future corporate competitiveness will depend on the ability to utilize data and tools. Alibaba.com hopes that through the master competition and cultivation plan, AI will become a cross-border competitiveness that every SME can master.
Taiwan AI Foreign Trade 100-Enterprise Cultivation Plan
The "Taiwan AI Foreign Trade 100-Enterprise Cultivation Plan" launched this time is open for registration from now until the 31st, focusing on the pain points of Taiwanese SMEs in cross-border customer acquisition and operational efficiency, including difficulties in developing overseas buyers, delays in inquiry replies caused by time differences, high foreign language communication costs, and insufficient foreign trade manpower.
The plan will assist enterprises in adopting Verified Supplier certification to enhance trust and order conversion rates through premium buyer stratification and exclusive service mechanisms. Combined with AiReach and OKKI CRM, AI virtual robots will establish an automated process from customer acquisition and communication to closing deals, improving inquiry conversion rates and creating more overseas orders. The cultivation plan also provides courses on platform traffic management, product content optimization, RFQ quotation techniques, and data analysis to help enterprises quickly build cross-border order-taking capabilities.
Top 10 Enterprises Demonstrate Outstanding Results
The top ten enterprises in this year's competition demonstrated brilliant results after implementing AI, with industries spanning auto and motorcycle parts, hardware tools, fashion accessories and eyewear, precision rubber, agricultural machinery parts, and fan motors, showcasing the diverse foreign trade strength of Taiwan manufacturing. Wei Sheng Feng Trading shared: "We have deeply cultivated the domestic market for 40 years; in the past, it was hard to imagine selling products overseas. Through Alibaba.com's AI tools, even though our product prices are 7 times higher than peers, we still successfully secured container orders from the US and Italy within six months."
Cheng Yi Enterprise stated that after joining Alibaba.com, they successfully expanded to sixty countries across five continents, with export growth of at least 60%, and established a 24-hour automatic reply mechanism through AI, so that language is no longer an obstacle for cross-border e-commerce.
